Our Customer Relationship Management (CRM) tools provide your with a holistic 360 degree view of the customer – name, age, likes, dislikes, account balance, products used, products qualified, net worth, market segment the list goes on. It is a must have tool for every customer-facing employee in every organization. Kura CRM provides with accurate/current information about your customer.
Understand and Respond to Customers properly
The basis of a Customer Relationship Management (CRM) is to understand customers through interactions with them. These interactions are stored and analyzed to address customer needs and concerns thus, enhancing customer experience.
Empower Your Sales Team
The Customer Relationship Management (CRM) serves as a platform for Sales Force Automation to maximize the efficiency of the repeatable processes a sales person performs which results in an increase in revenue as well as reduction in cost.
Gain More, Spend Less
Kura CRM offers a host of functionalities that not only cuts costs appreciably but also increases revenue. Functionalities offered include:
Sales quota management